How to avoid hotel troubles
Even in the most luxurious hotel you can face troubles: a broken shower or air conditioning, lack of hot or cold water, problems with the door lock and many, many…

Continue reading →

Rules for the provision of hotel services
Few people know that in Russia there is a special legal act - the Government Decree, which approves the Rules for the provision of hotel services. All hotels, hotels and…

Continue reading →

What not to do in hotels and inns
In order to stay in a hotel or a hotel left only pleasant impressions, you should always remember that you are visiting, not at home. Respect for the labor of…

Continue reading →

Hotel chains

The basis of the global hotel business, its foundation now are hotel chains. They form the standards of service and hotel management, innovations are introduced.

Hotel chains
Today in the world there are about several hundred different hotel chains. Networks have different scales: giant corporations are known, whose hotels are located in all corners of the earth, there are smaller networks and very small ones, including 3-5 hotels. The names of the largest hotel chains are heard by tourists. A rare person who is not even interested in traveling has not heard of such brands as Radisson, Best Western, Hyatt, Marriott, Hilton.

Small hotel chains are much less known. However, both a huge and a small network have their own traditions, rules and standards of service.

If you believe the reports of the World Tourism Organization, this or that hotel chain owns every fifth hotel in the world. Considering that there are about 16 million hotels on the planet, it turns out that more than 3 million of them belong to the network.

Despite the long history of the hotel business, the emergence of hotel chains is a relative innovation generated by globalization. The first hotel chains originated in the United States at the beginning of the twentieth century. To this day, America retains leadership in the number of hotels belonging to one or another network. It is hard to believe, but more than 70% of all hotels in the United States belong to hotel chains.

The hotel chain market is currently in the final stages of its formation. Networks penetrate vertically from the most expensive to increasingly budget hotels. If in the niche of five-star hotels the business is already divided between the key hotel chains, which we mentioned above, the three-star hotel chains are actively developing.

Growing demand creates supply. Thus, the popularity of B & B hotels (Bed and breakfast) among modern tourists has led to the active development of such hotel chains. To one of the latest inventions of the world tourism industry – agrotourism – they also managed to create their own hotel chains. Such hotels are widespread in Italy, England, Spain, Portugal.

If we talk about the domestic business, then in Russia today we have formed several large hotel chains. Among them are the Heliopark network, which owns hotels in the Moscow region, and the Azimuth hotel chain, which hotels can be found in St. Petersburg, Vladivostok, Samara and other Russian cities.

The economic crisis in the hotel business
The economic crisis affects all areas of society and all areas of business. Many have already experienced economic difficulties, and some have already got used to the new reality. The…

...

Hotel room or apartment for rent?
Inexperienced tourists often face the problem of choosing between a room in a hotel or an apartment for rent. Despite the apparent equivalence in price, there are many pitfalls that…

...

Doorman at the hotel
The guest begins to make his impression of the hotel from the very beginning. Therefore, it is very important that the first employee who meets customers is a high-class specialist…

...

Foreigners in hotels
International tourism plays an important role in the global economy. It is hard to imagine, but more than 9% of world GDP is formed at the expense of international tourism.…

...